Terms and Conditions
Terms and Conditions
Agreement between User and www.phoenixcrm.pro
Welcome to www.phoenixcrm.pro. The www.phoenixcrm.pro website (the "Site") is comprised of various web pages operated by Phoenix CRM, LLC ("Phoenix CRM"). www.phoenixcrm.pro is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.phoenixcrm.pro constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.phoenixcrm.pro is an E-Commerce Site.
Phoenix CRM, LLC provides a subscription based CRM (client retention management software) to individuals and businesses using the Go High Level software.
Privacy
Your use of www.phoenixcrm.pro is subject to Phoenix CRM's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.phoenixcrm.pro or sending emails to Phoenix CRM constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Phoenix CRM is not responsible for third party access to your account that results from theft or misappropriation of your account. Phoenix CRM and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
User Fees
All customers that subscribe to a plan through a Stripe Link OR through the Phoenix CRM, LLC website payment page, take on full responsibility for all fees and shall pay Provider fee(s) based on the specific plan that Customer subscribed to as well as any per use fees. Fees shall be due and payable on the first day of the subscription start day and every day after until the subscription is cancelled. Customer shall pay the Provider the following fees on a per use basis which include but are not limited to; all AI communication and creation fees, phone call fees, sms fees, texting fees, email fees, WhatsApp fees, WAVV fees, Yext fees, WordPress fees, High Level, Inc fees and any fees incurred from marketplace purchases. Team Pro Plus plans and Corporate plans will be responsible for all fees that their sub accounts and users owe. Customer will keep a valid debit card on file for auto billing of these fees. Customer will be charged $10 to cover these fees every time their balance becomes lower than $0.00. Subscriber can edit the $0.00 threshold to Phoenix CRM, LLC will make 7 attempts to charge the payment method on file. After the seventh failed attempt the account will be suspended until payment is made. Once owed fees are paid the account will become active again. All fees can be found at www.phoenixcrm.pro on the “pricing” page.
Children Under Thirteen
Phoenix CRM does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.phoenixcrm.pro only with permission of a parent or guardian.
Cancellation/Refund Policy
Users may cancel their subscription at any time. Users may receive a refund if their subscription is cancelled within the first 30 days from their first payment. All cancellations outside of the 30 day period are non-refundable. Users will be given access to their account for the remainder of the subscription term that they had paid for. At the end of that term the user will be denied access to document.the platform. Phoenix CRM, LLC will keep the account active for 1 year after cancellation. Upon the 1 year anniversary of cancellation the account and all information stored in said account will be terminated from the Phoenix CRM, LLC database.
Links to Third Party Sites/Third Party Services
www.phoenixcrm.pro may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Phoenix CRM and Phoenix CRM is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Phoenix CRM is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Phoenix CRM of the site or any association with its operators.
Certain services made available via www.phoenixcrm.pro are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.phoenixcrm.pro domain, you hereby acknowledge and consent that Phoenix CRM may share such information and data with any third party with whom Phoenix CRM has a contractual relationship to provide the requested product, service or functionality on behalf of www.phoenixcrm.pro users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.phoenixcrm.pro strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Phoenix CRM that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Phoenix CRM or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Phoenix CRM content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Phoenix CRM and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Phoenix CRM or our licensors except as expressly authorized by these Terms.
Third Party Accounts
You will be able to connect your Phoenix CRM account to third party accounts. By connecting your Phoenix CRM account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
International Users
The Service is controlled, operated and administered by Phoenix CRM from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Phoenix CRM Content accessed through www.phoenixcrm.pro in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Phoenix CRM, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Phoenix CRM reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Phoenix CRM in asserting any available defenses.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PHOENIX CRM, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
PHOENIX CRM, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. PHOENIX CRM, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PHOENIX CRM, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PHOENIX CRM, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Phoenix CRM reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Alabama and you hereby consent to the exclusive jurisdiction and venue of courts in Alabama in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Phoenix CRM as a result of this agreement or use of the Site. Phoenix CRM's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Phoenix CRM's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Phoenix CRM with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Phoenix CRM with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Phoenix CRM with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Phoenix CRM reserves the right, in its sole discretion, to change the Terms under which www.phoenixcrm.pro is offered. The most current version of the Terms will supersede all previous versions. Phoenix CRM encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Phoenix CRM reserves the right, in its sole discretion, to change the Terms under which www.phoenixcrm.pro is offered. The most current version of the Terms will supersede all previous versions. Phoenix CRM encourages you to periodically review the Terms to stay informed of our updates.